Welcome to PrimeLink Global Pte. Ltd. We deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy dictates how we collect, use, disclose, and safeguard your information when you visit our marketplace, register as a buyer, enroll as a Global Seller, engage in Live Auctions, or apply for our Installment Purchase programs.
Statutory Compliance: This policy is executed in strict compliance with the Personal Data Protection Act of Singapore. Because we engage in cross border commerce we perfectly align our technological safeguards with international data protection standards applied to users spanning across Singapore, Japan, and all other operational regions.
1. Information We Collect
Depending on how you use our platform we intelligently collect different layers of information:
A. For Buyers and General Users
- Identity Data: First name, last name, date of birth, and account credentials.
- Contact Data: Delivery addresses, billing addresses, email addresses, and telephone numbers.
- Financial Data: Masked payment card details and transaction history. We utilize highly secure third party gateways and never store complete credit card numbers on our local servers.
- Installment Plan Data: If you utilize our Buy Now Pay Later features we may collect employment status or soft credit assessment data required to verify affordability.
B. For Registered Global Sellers
When you register to open a virtual shop within our ecosystem we additionally collect:
- Business Profile Data: Company name, business registration documentation, and operational addresses.
- Verification Data: Identity documents to prevent marketplace fraud and authorized banking details solely required to verify your corporate legitimacy.
2. How We Use Your Information
We process your data strictly to operate our platform effectively and provide you with premium functionality:
- Process and Fulfill Orders: Coordinate product deliveries and facilitate seamless communication.
- Manage the Global Marketplace: Empower Global Sellers by providing them the targeted shipping details required to dispatch items directly to the buyer safely.
- Operate Live Auctions: Log binding bids and verify user authenticity to prevent fraudulent behavior.
- Community Initiatives: Assess eligibility for our pro bono enterprise setups and digital mentorship programs.
3. Payment Processing and Direct Transactions
Our marketplace utilizes a decentralized financial settlement architecture exclusively designed to empower our independent merchants while maximizing your privacy.
- Direct Buyer to Seller Payments: We do not hold, process, or retain purchased funds on behalf of the seller. Buyers transfer payments securely and directly into the distinct payment methods registered individually by each seller.
- Zero Transaction Fee Model: PrimeLink Global does not deduct percentage based transaction fees from sales revenues generated by our sellers provided they operate strictly within the boundaries of their free tier plan. Usage fees are only triggered if a seller actively exceeds their designated promotional limit allocations.
- Financial Privacy: Because marketplace payments flow directly from buyer to seller we never record or store your complete financial profiles. We merely log encrypted transaction references necessary to validate order completion.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal identification information. We may share your information under the following limited circumstances:
- Vendor Fulfillment: If a buyer purchases an item from an independent Global Seller the buyers shipping address and contact number are securely relayed to that specific seller solely for order fulfillment.
- Service Providers: We share data with trusted partners including logistics networks and anti fraud verification agencies.
- Legal Obligations: We may disclose information if required by law or in response to valid requests by public authorities.
5. Cross Border Data Transfers
Because PrimeLink Global connects buyers and sellers internationally your personal data may be securely transferred outside of your home country to facilitate direct trade. By utilizing our international marketplace you explicitly consent to these highly secure operational transfers.
6. Data Security and Retention
We employ robust administrative, technical, and physical security measures to protect your personal data including industry standard SSL encryption and heavily secured cloud architectures. We retain your personal data only for as long as functionally necessary to fulfill our service requirements.
7. Your Privacy Rights
Under applicable international privacy laws you possess the fundamental right to:
- Request Access: Obtain a transparent copy of the personal data we hold about you.
- Request Correction: Instantly correct any incomplete or inaccurate data we hold.
- Withdraw Consent: Terminate consent for data processing by modifying your operational account preferences.
- Request Erasure: Ask us to completely delete personal data where there is no legal reason for us continuing to process it.
8. Contact Us
If you have any questions about this Privacy Policy, our utilization of Global Seller data, or our specialized direct payment system please contact us.
PRIMELINK GLOBAL PTE. LTD.
Email: info@primelink.com
Singapore